Free shipping on all subscription orders. One-time orders under $75 CAD are charged standard shipping rates at checkout.

Standard orders are processed within 2–3 business days and typically arrive within 5–7 business days. Note: we are currently fulfilling a fresh batch — if you ordered recently, please allow 7–14 business days.

Yes — you will receive a tracking email once your order ships. If you have not received one within 3 business days, check your spam or contact us.

We currently ship within Canada only. International shipping is not available at this time — stay tuned.

We offer a 30-day refund policy, applicable to one opened pouch per order. For full details see our Return Policy page.

You can request a return if all products are fully sealed and in sellable condition. For example, if you order a 3-month subscription, all three pouches must be unopened. Once your return request is submitted, you can use the label we provide to send the products back. A refund (minus the cost of the return label) will be issued.

One opened pouch per order is fully refundable. No return fees, nothing to ship back. Email support@glowra.ca within 30 days of delivery to see if you qualify. Read our full return policy →

Email us within 7 days of delivery with your order number and photos. We will send a replacement or issue a full refund at no cost to you.

Opened or used products, sale items, and subscription orders that have already shipped are not eligible for returns or refunds except in cases of verified damage or defect.

When you subscribe, Glowra is delivered automatically on the schedule you choose — every 1, 2, or 3 months. You are in full control and can skip, swap, reschedule, or cancel through your customer portal.

Yes — you can cancel anytime after your first order has been delivered through your customer portal. Cancellations must be made at least 24 hours before your next billing date to take effect for that cycle. No minimums, no penalties — and if you'd prefer a break instead, you can always pause or skip your next delivery.

Yes — log into your customer portal and update your frequency anytime. Changes take effect on your next billing cycle.

Yes — you can skip, pause, or reschedule any upcoming delivery directly from your customer portal. Changes must be made at least 24 hours before your next billing date. Need a break? Pause for 1, 2, or 3 months and pick back up whenever you're ready.

Everything lives in your customer portal — no back-and-forth with support needed. Head to your portal here → to skip, reschedule, swap frequency, update payment, or cancel. We will email you a secure login link.

Glowra contains 5g Creatine Monohydrate and 5g Hydrolyzed Collagen Peptides per serving, sweetened with monk fruit, natural flavours, citric acid, malic acid, and dragonfruit.

We use natural bovine hydrolyzed collagen peptides. If you have a known allergy to beef or related proteins, Glowra is not suggested for you.

Yes. Creatine is one of the most studied and safest supplements available. Research to date shows no meaningful disruption to female sex hormones. Some may notice mild water retention in the first week — this is normal and typically resolves.

Glowra is designed for women 18 and older. Our products are not intended for individuals under 18.

Creatine is not a hormone and doesn't contain or mimic estrogen or progesterone. Research to date shows no meaningful disruption to female sex hormones. If you have a hormonal condition, we recommend consulting your healthcare provider before starting any new supplement.

1–2 years from the manufacturing date. Store in a cool, dry place away from direct sunlight. Check the best before date on the bottom of your pouch.

Glowra is proudly made in Canada.

Not at all. Creatine supports cognitive function, energy, and brain health regardless of activity level. Collagen benefits your skin, nails, joints, and connective tissue whether you train or not. Glowra works for any lifestyle.

No loading phase required. One scoop daily is enough. Consistency is what drives results — not loading.

Glowra uses a 5g clinical dose — not a high-dose loading protocol. Most users experience no bloating. Some may notice minor water retention in the first week as creatine saturates the muscles. This is normal and typically not visible.

Most users notice improved strength and energy within 2–4 weeks. Skin and collagen benefits typically show after 4–8 weeks of daily use. Results vary based on diet, lifestyle, and consistency.